Password & ID Reset

An end to identity crisis...

Password resets are probably one of the most common and time-consuming tasks undertaken by any IT support team - in some cases representing up to 30% of all support calls. The ability for the user to self-resolve these problems is therefore obvious.  

Our partnership with AVATIER allows us to integrate their password and identity management tools directly into our portals. This provides a simple and effective automation process for end users and customers to reset their own passwords and manage their identity within your organisation.

Password reset accounts for 30% of your support agents’ workload – we can fix that!