Company news archives
Help Desk Institute (HDI) Europe Makes Its Way To The Philippines
9th July 2007
With accreditation mandates on the rise, it is now more important than ever to give your business the tools it will need to remain competitive.
Merlin Information Systems Philippines Inc., in Partnership with the
European Chamber of Commerce of the Philippines, and May-K present an
exciting four day
seminar that is the first of its kind to reach the Philippines.
Who is it for?
This course is designed for both new and experienced Help Desk managers, team leaders and supervisors. Between 3 and 5 years experience in the Help Desk environment is ideal.
What is it about?
Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills.
This course provides a thorough understanding of, and qualification in, Service Desk management.
What do you get?
- Complete Service Desk Management (SDM) Tool Kit.
- An internationally recognized SDM qualification.
- An introductory price that is thousands less than the future offerings of this same course will be!
- BONUS To celebrate the arrival of HDI Europe in the Philippines, with the attendance of this four day session, HDI will cover the cost your Intn’l recognized certification assessment.
For more information click here to download the flyers.
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Merlin Philippines customer event – 9th February 2007
Merlin is holding its first Philippines customer event on 9th February 2007 to celebrate its first year in business. Merlin will be joined by distinguished customers and Philippine business leaders to the Tower Club in Manila’s Makati business district.
Richard Patterson, Merlin’s Group Managing Director said “Merlin is extremely proud to have setup a Philippine operation which has now successfully completed its first year. We are looking to grow a substantial business here from both our global customers and prospects as well as taking advantage from the significant business opportunity in both Asia as well as locally in the Philippines”
Richard Patterson will be Joined by Mr Don Felbaum of Optel who was closely involved with helping Merlin setup in business in the Philippines. Richard Patterson, Don Felbaum and Matt Clarke, Merlin’s Managing Director in the Philippines will be welcoming everyone before an evening of fine wine tasting and food.
Tower Club, (33rd Floor, Philamlife Tower, Makati City)
6.30pm – 9.30pm 9th February 2007