Genesys – www.genesys.com
Genesys has delivered contact centre software and services for more than 15 years now and originally pioneered the development of computer telephony integration software. They have since developed a range of award-winning products for live support and self-help.
Genesys delivers solutions for inbound customer service, collections, help desks, order desks, workforce management, and outbound telesales and service.
Today, more than 3,300 companies worldwide trust Genesys for call centre solutions.